02-20-2019
19:23
- last edited on
02-21-2019
05:53
by
AlejandraFitbit
02-20-2019
19:23
- last edited on
02-21-2019
05:53
by
AlejandraFitbit
Not able to receive text or phone call notification.
Moderator edit: subject for clarity
Best Answer02-20-2019 23:28
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
02-20-2019 23:28
Hi @Libbymom What phone are you using? Is it on the Supported Devices List?
Try the suggestions in THIS Help Article in troubleshooting notifications.
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer
02-21-2019
05:54
- last edited on
11-07-2025
10:12
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-21-2019
05:54
- last edited on
11-07-2025
10:12
by
MarreFitbit
Best Answer