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Versa not receiving texts (iPhone 8)

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‎12-27-2018 19:58

‎12-27-2018 19:58

I’ve gone through the set up several times, consulted YouTube, and spent an hour on the phone with Fitbit...and No luck.

 

The final step, “ Show In History” is no longer in my General Settings (iOS). I’m at a loss. 

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‎12-27-2018 20:40 - edited ‎12-27-2018 20:40

‎12-27-2018 20:40 - edited ‎12-27-2018 20:40

@Tpea62 Is it only text messages? Or calls and other notifications as well. You can try this for now:

 

  1. Unpair (remove) Versa from your phone's bluetooth settings
  2. Uninstall the Fitbit mobile app
  3. Reboot your phone and install Fitbit mobile app. Do not pair
  4. Reboot your Versa by pressing and holding the left and bottom right buttons until Fitbit logo flashes
  5. Login to Fitbit mobile app
  6. Grant all permissions incl pairing
  7. Make sure Fitbit Notifications are enabled in your phone Settings. If they are switch them off, sync, switch them back ON, and sync again.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎12-28-2018 05:52

In response to Marrrmaduke

‎12-28-2018 05:52

It’s only texts that I don’t get notifications.  

 

Thanks for the fix! Hope it works😬

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‎12-28-2018 12:43

In response to Tpea62

‎12-28-2018 12:43

@Tpea62 let me know.😊

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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