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Versa not registering Sleep correctly

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‎07-15-2022 05:22 - last edited on ‎12-18-2022 17:44 by Fitbit Moderator

‎07-15-2022 05:22 - last edited on ‎12-18-2022 17:44 by Fitbit Moderator

I’ll wake up at 6:30 and get my sleep score and then an hour later it will change and say I got up at 7:30? I’m pretty sure I’m awake and aside from shaking my arm and running around the house I’m not sure how to convince Fitbit I’m awake?

 

 

Moderator edit: updated subject for clarity. 

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‎07-15-2022 20:29

‎07-15-2022 20:29

Hi @Timethief  - have you tried setting the Sleep sensitivity to sensitive in your account profile on the web Fitbit.com?

 

Also after sync do a Shutdown from the watch Settings menu. Wait at least 10 seconds before placing on the charger to restart it and charge it.

Author | ch, passion for improvement.

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‎07-15-2022 20:29

‎07-15-2022 20:29

Hi @Timethief  - have you tried setting the Sleep sensitivity to sensitive in your account profile on the web Fitbit.com?

 

Also after sync do a Shutdown from the watch Settings menu. Wait at least 10 seconds before placing on the charger to restart it and charge it.

Author | ch, passion for improvement.

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‎07-16-2022 03:36

In response to Guy_

‎07-16-2022 03:36

Thanks. I’ve changed the sleep sensitivity and will give that a try.

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