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Versa not setting up

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‎08-01-2018 08:28

‎08-01-2018 08:28

Brought a versa on holiday first mistake I know, now I'm home and ready to set it up it wonders go any further than found it won't even give me the 4 digit code. Have tried every possible option of fixing it tried resets different phones followed every step fitbit have still nothing!! 

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‎08-01-2018 11:34

‎08-01-2018 11:34

Which phones have you tried?

When trying a phone, make sure the Bluetooth is off on the others if they are around. 

At what point does the setup process fail?

Any messages?

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