Versa not showing correct time format

[jackibooo]

Downloaded the cat clock app, however it currently says 04.50 instead of 16.50 despite my Fitbit app being set for 24 hr clock. Anyone got any ideas?

Moderator edit: subject for clarity

[AlejandraFitbit]

It's great to see you around @jackibooo.

Have you checked if this issue persists with another clock face? If you haven't, I recommend changing your clock face and verify this. Also, double check that your time format is correct by doing the following from a computer:

1. Log into your fitbit.com dashboard and click the gear icon.
2. Choose Settings > Personal Info.
3. Under Advanced Settings, find Clock Display Time and select whether you want the time shown in 12-hour or 24-hour clock units. 
4. Click Submit and sync your device.

Hope to hear from you soon. 

[tpalmer]

Tried that and still won't change 

[TinaCris]

Me too. Ive tried everything .The 24h format does not exist under settings