help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa not syncing challenges

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-13-2019 14:10

‎02-13-2019 14:10

My Versa challenge does not sync. Specifically the Pohono trail

challenge. My work week hustle does sync with no problem, same

with the rest; sleep, steps etc

are all syncing.  I tried restarting my

watch, deleting the app and download the app back, i turned off and on bluetooth, i restarted my iphone and all synced but the pohono trail challenge which shows that my last update was 14 hours ago.  Is there a bug going on with this specific challenge?  Need help and suggestions.  Thanks

Best Answer
0 Votes
1 REPLY 1

‎02-13-2019 14:43

‎02-13-2019 14:43

Hi, as far as I can see this app is not listed in the Fitbit Third party apps. Where did you download it from and were you able to install it on your Versa. Please enlighten me in this. 

Best Answer
0 Votes