Versa not syncing consistently

[SunsetRunner]

I bought this to replace my Fitbit Surge because the band broke on it and you cannot replace the band on the old Surge. I really liked the surge and thought if buying a new one, to upgrade to the Versa, bad idea!
I have had this about a month and the only way the Versa syncs is by manually syncing every few hours, if you do not, it will not update weather or anything else.
I always have my iPhone with me and it still does not sync. I have tried every trick that Fitbit suggest and have just resigned to the fact that I am out on this one and to manually resync every few hours, yes I do have it in auto sync as I said before I have tried all the little tricks and instructions I have even tried pouring salt over shoulder, jumping over broom backward, you name it!. Very disappointed.

Moderator edit: updated subject for clarity

[SunsetRunner]

Hi, try this: go within the Fitbit app to the page where the Clock Faces and Apps are shown and scroll down to the bottom of that page and enable "Always Connected". Restart your phone and Versa and see if your problem is solved. You already activated continuous synchronisation. Mind though, that whn you have been out of reach of the BT range for a certain while, manually syncing is always needed. If this happens to me, I get a message in my Fitbit app: Problems with BT, etc. I just ignore that and sync manually. Do not know whether you get the same message on your iPhone.  

[JuanJoFitbit]

@SunsetRunner Welcome to our Fitbit Community! I'm sorry to hear that your Versa is not syncing consistently. By the way, thank you for troubleshooting this issue before contacting our forums.

I'd like to follow up and would like to know if the issue persists or if it got resolved after following the workaround that shared @SunsetRunner.

In addition, please make sure that your phone has the most recent app version installed. If the app is up to date, please log out of the app, restart your phone, open the app and log in. Finally, monitor the syncing function and see if the issue gets resolved.

Keep @SunsetRunner and me posted on the outcome!  

[SunsetRunner]

I have tried that many times, I only need to manually sync five to 6six times a day. I should not need to do any work around if they would sell a viable product. Why should I need to do all of this when the product is so great. Never never again LOL.

Done that moving on and still not syncing properly I will learn to live with it. Just want give any good reviews ever again. What a piece of junk

Moderator edit: merged reply

[JuanJoFitbit]

@SunsetRunner Thank you for getting back and trying all the recommended troubleshooting steps. Since you still need to manually sync your Versa, let me forward your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.

Let me know if you have any doubts!