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Versa not syncing nor receiving notifications

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‎04-12-2020 07:33 - last edited on ‎04-27-2020 05:26 by Fitbit Moderator

‎04-12-2020 07:33 - last edited on ‎04-27-2020 05:26 by Fitbit Moderator

Any one else having lots of problems with syncing??? And having ZERO effort back from Fitbit trying to help?

 

 

Moderator edit: updated subject for clarity

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‎04-27-2020 05:25

‎04-27-2020 05:25

Hi @A1n2d3, due to the recent events, I apologize for the delayed response. However, let me welcome you to our forums.

 

Regarding the syncing and notifications issues that your Versa experienced, I was able to get in touch with our Support team and was told that they assisted you via email. I'm so glad to hear that a solution was provided and you are back on track with a replacement unit.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often.

JuanJo | Community Moderator

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