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Versa not syncing to Strava

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‎05-30-2018 19:26 - last edited on ‎05-31-2018 06:14 by Moderator Alum

‎05-30-2018 19:26 - last edited on ‎05-31-2018 06:14 by Moderator Alum

Hi,

 

Just tried the interval training on my Versa and enabled GPS to ensure it syncs with Strava. Unfortunately, it did not sync my 30 minutes interval run with Strava. Do I have to do anything specific when I select interval training to ensure it syncs with Strava?  My runs and bike rides sync to Strava no problem.

 

Thanks!

Dan

 

 

Moderator edit: subject for clarity

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4 REPLIES 4

‎05-31-2018 06:16 - last edited on ‎05-27-2025 04:28 by Fitbit Moderator

‎05-31-2018 06:16 - last edited on ‎05-27-2025 04:28 by Fitbit Moderator

It's great to see you here @DVD1968.

If your Versa isn't syncing with your Strava account, I recommend taking a look at this post and follow the instructions provided there.

I hope this helps, let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎05-31-2018 19:25

‎05-31-2018 19:25

I also had issues with Strava syncing.  I deleted Strava, readded Strave, reconnected with Fitbit, double checked everything and it is now working for me. Good luck!

KC | Texas
One, Charge HR, Charge 2, Versa | Galaxy S9 Plus
Best Answer

‎06-01-2018 04:53 - last edited on ‎05-27-2025 04:27 by Fitbit Moderator

In response to swim4lifekac

‎06-01-2018 04:53 - last edited on ‎05-27-2025 04:27 by Fitbit Moderator

Thanks for stopping by @swim4lifekac and for the troubleshoot provided. I am glad to hear that this procedure worked for you and hope it works for the people that are experiencing it also.

If you need anything else, do not hesitate to post it. Robot wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎06-08-2018 07:30

In response to swim4lifekac

‎06-08-2018 07:30

I tried both deleting the cache and data in Strava and deleting the Strava app and reinstalling, reconnecting to Fitbit and still didn't work. Only Runs and Bike Rides are syncing to Strava.

Unless there is something specific to the Samsung S7 I'm missing, I'll start Strava AND my Versa Interval workouts simultaneously.  Just wish I didn't have to.

 

DVD

@swim4lifekac wrote:

I also had issues with Strava syncing.  I deleted Strava, readded Strave, reconnected with Fitbit, double checked everything and it is now working for me. Good luck!

 

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