05-05-2018 12:48
05-05-2018 12:48
Why doesn’t my Versa capture my info from ZmyFitnessPal?
05-05-2018 13:36
05-05-2018 13:36
Your Fitbit account should capture the info, but not the tracker itself. If your account is not showing your MFP data, try disconnecting and reconnecting the accounts.
05-05-2018 13:46
05-05-2018 13:46
I had to log into the my fitness pal app - ".../more" at the bottom of the screen, then click apps & devices. Scroll down to Fitbit Tracker, and click connect. This will take you to a page to give permissions for My Fitness Pal to transfer the data to Fitbit. Then it will take you to the Fitbit App/Website to accept said permissions and log in with your MFP info. After that, if you reload the apps & devices page on My Fitness Pal, it should show "connected (1)" at the top of the screen with Fitbit listed.
I had to reconnect mine when I tried it at first because something went wonky and didn't process the permissions and log in info, but it went through the second time and works fine now.
09-11-2019 08:58
09-11-2019 08:58
Like others suggested I had to disconnect and re-connect to get the food info from MFP to Fitbit.
After that my food was syncing. But still wasn't getting my steps.
Then I realized, in MyFitnesspal -> Steps
I hadn't picked Fitbit. After selecting it, I now get my steps in MFP.
04-21-2020 04:34
04-21-2020 04:34
Yes mine too even tho it’s showing in my fitness pal it also won’t disconnect from MyFitnessPal fed up with trying now