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Versa not syncing

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‎08-01-2018 12:53 - last edited on ‎08-02-2018 06:57 by Moderator Alum

‎08-01-2018 12:53 - last edited on ‎08-02-2018 06:57 by Moderator Alum

It doesn’t sync no matter what I try.

  • Resting it
  • Unpairing it
  • Resting the app

Doing it by computer and everything else.

 

 

Moderator edit: subject for clarity

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‎08-02-2018 06:57 - last edited on ‎10-22-2025 08:33 by Fitbit Moderator

‎08-02-2018 06:57 - last edited on ‎10-22-2025 08:33 by Fitbit Moderator

It's great to welcome you @Kieran_Blades.

I appreciate all the efforts in trying to fix this issue. If your watch isn't syncing, I recommend checking the help article Why won't my Fitbit device sync? and follow the instructions provide there.

I hope this helps, let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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