08-23-2018
12:23
- last edited on
08-24-2018
07:11
by
AlejandraFitbit
08-23-2018
12:23
- last edited on
08-24-2018
07:11
by
AlejandraFitbit
Tracker not found and not syncing to Samsung s9. No notifications coming through either.
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
Best Answer08-23-2018 14:11
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
08-23-2018 14:11
Try restarting the Bluetooth and if that doesn't work, tell the phone to "forget" the Versa in the Bluetooth settings and then reconnect.
Kristen | USA Cruising through the Lifestyle Forums
one cruise ship at a time!08-23-2018 14:11
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
08-23-2018 14:11
Try restarting the Bluetooth and if that doesn't work, tell the phone to "forget" the Versa in the Bluetooth settings and then reconnect.
Kristen | USA Cruising through the Lifestyle Forums
one cruise ship at a time!
08-24-2018
07:14
- last edited on
10-20-2025
17:07
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-24-2018
07:14
- last edited on
10-20-2025
17:07
by
MarreFitbit
A warm welcome to the Community @Shesmi and @DramaQueenDiva thanks for stopping by.
I would like to know if you keep having issues syncing your Versa? Have the instructions provided by our friend work? In the meantime, you can follow the instructions provide in the following links:
I hope this helps, let me know the outcome. ![]()
Best Answer