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Versa not syncing

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‎11-02-2018 07:23

‎11-02-2018 07:23

My versa has not been syncing when I want it to, but my stats show up on the screen at weird times.

 

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‎11-03-2018 08:10 - last edited on ‎01-27-2026 07:33 by Fitbit Moderator

‎11-03-2018 08:10 - last edited on ‎01-27-2026 07:33 by Fitbit Moderator

Hey @SunsetRunner, I hope you are doin' fine! So that means that it syncs at a times. Let me suggest you to try the following to fix this: 

- Restart your Versa
- Reboot the Bluetooth on your phone 
- Log out/log in to your Fitbit account 
- Turn off/on the "all day sync" 
- Sync your Versa 

Let me know how it goes! 

Heydy | Community Moderator, Fitbit

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‎11-03-2018 08:10 - last edited on ‎01-27-2026 07:33 by Fitbit Moderator

‎11-03-2018 08:10 - last edited on ‎01-27-2026 07:33 by Fitbit Moderator

Hey @SunsetRunner, I hope you are doin' fine! So that means that it syncs at a times. Let me suggest you to try the following to fix this: 

- Restart your Versa
- Reboot the Bluetooth on your phone 
- Log out/log in to your Fitbit account 
- Turn off/on the "all day sync" 
- Sync your Versa 

Let me know how it goes! 

Heydy | Community Moderator, Fitbit
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