Solved: Re: Versa not syncing - Fitbit Community

Versa not syncing

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SunsetRunner

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My versa has not been syncing when I want it to, but my stats show up on the screen at weird times.

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HeydyF

Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

11567 426 5050

Hey @SunsetRunner, I hope you are doin' fine! So that means that it syncs at a times. Let me suggest you to try the following to fix this:

- Restart your Versa

- Reboot the Bluetooth on your phone

- Log out/log in to your Fitbit account

- Turn off/on the "all day sync"

- Sync your Versa

Let me know how it goes!

Heydy | Community Moderator, Fitbit

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HeydyF

Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

11567 426 5050

Hey @SunsetRunner, I hope you are doin' fine! So that means that it syncs at a times. Let me suggest you to try the following to fix this:

- Restart your Versa

- Reboot the Bluetooth on your phone

- Log out/log in to your Fitbit account

- Turn off/on the "all day sync"

- Sync your Versa

Let me know how it goes!

Heydy | Community Moderator, Fitbit

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