help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa not syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-28-2018 12:57

‎07-28-2018 12:57

Done everything on the forum thread vwesa not syncing, i have done all what has been suggested, only to find they new android Huawei P smart not supported, absolutely gutted, wish i never brought it now the fit bit.

 

Best Answer
0 Votes
3 REPLIES 3

‎07-29-2018 06:54

‎07-29-2018 06:54

Hello @peduk

Check out pg. 12 & 13. 

Also pg 68 as a restart or factory reset may help you. 

User Guide

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
Best Answer

‎07-30-2018 12:47

In response to ACG

‎07-30-2018 12:47

nothing worked, seems i have to wait to see if Fit bit will bring a compatible apt for Huawei P smart.:{

Best Answer
0 Votes

‎07-30-2018 20:01

In response to peduk

‎07-30-2018 20:01

@peduk wrote:

nothing worked, seems i have to wait to see if Fit bit will bring a compatible apt for Huawei P smart.:{

@peduk

Thanks for the feedback

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
Best Answer
0 Votes