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Versa not syncing

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I have had the Versa for a few months now and never had a problem.  It syncs with my iPhone 8+ and I could log in through my computer.  Now, it's not syncing at all.  I have tried all of the recommended tips - turning on and off bluetooth, restarting phone, etc.  I am hoping someone can help me fix the problem!  Thank you

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I have only had my Versa for not even a week yet and it won't sync at all. It did when I first set it up but now nothing. I've restarted my phone, the Fitbit, the Bluetooth, unpaired repaired. Nothing is working... 

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