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Versa not taking a charge

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‎01-21-2020 20:37 - last edited on ‎01-22-2020 03:26 by Fitbit Moderator

‎01-21-2020 20:37 - last edited on ‎01-22-2020 03:26 by Fitbit Moderator

My Fitbit versa is not charging or turning on can anyone help.

 

 

Moderator edit: updated subject for clarity

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‎01-22-2020 03:23

‎01-22-2020 03:23

@Gabriel199876, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it won't turn on or take a charge.

 

Please try the troubleshooting steps that are listed in this help article. After trying these steps, charge your watch for 2-3 hours and see if it comes back to life.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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