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Versa not tracking exercise

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‎04-09-2019 15:38

‎04-09-2019 15:38

Hi my versa is not tracking exercise automatically and when I click exercise it pauses and am not getting notifications any help much appreciated xx

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‎04-09-2019 22:32

‎04-09-2019 22:32

Hi @Kaz901 Try restarting your Versa several times and see ifnthat fixes it.

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎04-10-2019 08:00

In response to NellyG

‎04-10-2019 08:00

@Kaz901 Welcome to our Fitbit Community! I'm happy to follow up with the issue that you are experiencing with your Versa since it's not tracking your exercises automatically.

 

I'd just like to know if the issue persists or if it got resolved after following the restart process that shared my friend @NellyG.

 

In the meantime, I'd like to share this help article, which explains how to track your exercises properly.

 

Looking forward to your response! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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