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Versa not tracking steps or heartrate

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‎06-17-2021 01:10

‎06-17-2021 01:10

My Versa is not tracking steps or heart rate. Watch has been factory reset and there in no green light on back. It is charging. Help please. 

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‎06-17-2021 04:08

‎06-17-2021 04:08

Same here.  I’ve done the factory reset so many times that I’ve lost count.  This is my 5th and LAST Fitbit (2 Ionics and 3 Versas).  Of course, it happens after the warranty has expired so I am not going to even contact support.  Jumping the Fitbit ship for something more reliable!

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‎06-17-2021 06:38

‎06-17-2021 06:38

Same here! Just started yesterday.

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