help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa not tracking workout after I manually select treadmill.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-17-2019 21:30

‎05-17-2019 21:30

I select my workout to treadmill and hit start. When I am done with my workout (5 miles), and I got to stop the timer for the workout- it’s looks like I didn’t even set it. This has happened twice now.

thankfully after a couple of manual syncs it recognized my workout from my heart rate.

has anyone else experienced this?

Best Answer
Labels:
0 Votes
1 REPLY 1

‎05-19-2019 14:47 - edited ‎05-19-2019 14:48

‎05-19-2019 14:47 - edited ‎05-19-2019 14:48

Hello @Wiggypie , thanks for joining the Fitbit Community, it's great to have you on board! I am sorry for the delayed response. 

 

I appreciate your participation in the Forums and sharing your experience with tracking your exercise using the Exercise app. I am glad to hear the details of your workout are not lost. In any case, you can always manually log your exercise by following these steps: How do I manually log exercises in the Fitbit app?

 

I suggest trying a restart on your watch. Please let me know if this unexpected behavior continues. 

 

Keep me posted on the outcome!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes