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Versa not turning on

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‎11-03-2018 00:18 - last edited on ‎11-04-2018 06:59 by Moderator Alum

‎11-03-2018 00:18 - last edited on ‎11-04-2018 06:59 by Moderator Alum

My Versa is not turning on if I removing it from charger. It has full charging still the display is coming only when it is connected to charger. I tried restoring factory settings still no luck.. please help me in this regard.

 

 

Moderator edit: subject for clarity

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‎11-03-2018 03:24

‎11-03-2018 03:24

If the factory reset didnt fix it you will need to contact Support (link in my signature)

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎11-04-2018 07:23 - last edited on ‎11-08-2025 05:54 by Fitbit Moderator

‎11-04-2018 07:23 - last edited on ‎11-08-2025 05:54 by Fitbit Moderator

Hey @Narasimha1982, welcome to the Community and @NellyG thanks for the input.

I appreciate all the efforts in trying to fix this issue. Upon checking with our support team, I was told that you followed our friend's recommendation and contacted them. I know they will be glad to help you out and provide you a solution.

Let me know if you need anything else. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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