06-21-2018 22:16
06-21-2018 22:16
Hi all,
Having previously been a Pebble owner (the original and I then moved on to the Steel), I was devestated when they were bought out by Fitbit, but guessed as a startup, it would happen sooner or later.
I used a Vivofit for a while, and whilst the small fitness tracker screen was a pain, it actually did some of the things my Pebble used to do (notifications, controlled Podcast Addict etc).
When I saw the Versa released, my hopes were raised that with purchase of a steel band, I'd have a nice looking watch similar to the Pebble Steel at a reasonable price, especially when I could see some of the old Pebble watch faces available.
Unfortunately not to be.
On pressing the left button, there is no music control at all, only advice to connect the watch. Dumb, when the watch is connected (eg I do receive notifications...eventually). I have read through the forums and followed all instructions to connect the phone (even though it is connected as stated) but none of what is supposed to appear ("bluetooth classic" etc) appears at all.
Sync issues are spotty at best, and connectivity drops out very easily despite the J5 having a great bluetooth range with all other devices.
I called tech support only to be told my phone, the Samsung J5, is not on the compatability list yet but "I might like to look at a different devices on the compatability list". Thanks for the tip mate, are you going to pay the coin to replace a perfectly good phone I'm very happy with?
I really think there is an onus on Fitbit to be more honset about compatability. Merely stating it is compatable with devices running Android (or Apple) Operating system X is not enough obviously when there isn't true across OS compatability.
If anyone else is using the Samsung J5/Versa combo and has had more success than I (or tech support), please let me know!
Willow
Australia
Best Answer06-21-2018 22:18
06-21-2018 22:18
Sorry, title should have read "Versa not work with Samsung J5 pro"...that typo is totally mine, don't know what happened there.
Best Answer