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Versa not working

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‎03-27-2019 13:18

‎03-27-2019 13:18

My Versa will not sync. I have tried syncing through WIFI and Bluetooth for the past 4 weeks and nothing. Any suggestions?

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‎03-27-2019 13:56

‎03-27-2019 13:56

My Fitbit will not sync and is not recognized by my phone.  It has been not working for a month now. And Fitbit has no fix 

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‎03-27-2019 14:01

In response to River7

‎03-27-2019 14:01

You should call customer service. I just spoke with them and they're sending me a replacement versa.

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‎03-27-2019 14:15

In response to Mengram

‎03-27-2019 14:15

Hi
They said they would not send replacement until I sent old one is that what the told you ?

Sent from my iPhone
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‎04-04-2019 10:18

In response to River7

‎04-04-2019 10:18

No, I found out that my husband bought an extended warranty. That's probably why they sent a new one.

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