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Versa note responding after factory reset

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‎04-30-2019 17:38

‎04-30-2019 17:38

Actually i have accidently done reset on my fitbit versa which was gifted to me just 2 months ago.

After the factory rest the screen is not responding whatever i do.

I am continuously trying to turn it on but it's still not responding as i also have tried to charge it.

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‎04-30-2019 23:27

‎04-30-2019 23:27

Do the reset again with the three button press.

FitbitSense, TeamFitbit, TeamPixel, Scientist, Gamer!
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‎05-01-2019 08:42

In response to Kenzibit

‎05-01-2019 08:42

@ChaitanyaG Welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it won't turn on after the factory reset.

 

Besides the advice that shared @Kenzibit, I'd like to know if your Versa vibrates when you plugged in the charger. Also, for how long did you leave it in the charging cable? Did you try other USB ports?

 

In the meantime, try cleaning the contacts of your charger and tracker with a cotton swab. After this, charge your Versa for 2-3 hours and see if it comes back to life.

 

Keep us posted on the outcome! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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