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Versa notifications and GPS issues

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‎08-29-2018 13:30 - last edited on ‎08-30-2018 08:39 by Moderator Alum

‎08-29-2018 13:30 - last edited on ‎08-30-2018 08:39 by Moderator Alum

Hi, I cannot get the notifications to work. I tried to send a test message and nothing happened. GPS is not working, it just says connecting. Please help. I'm not very good at these things.

 

Thanks

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎08-30-2018 08:41

‎08-30-2018 08:41

A warm welcome to the Community @lizzie72.

 

I am sorry to hear about the issues you are experiencing with your Versa, please take a look at the following links and follow the instructions provide there:

 

 

Let me know the outcome. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎08-31-2018 09:18

In response to AlejandraFitbit

‎08-31-2018 09:18

Hi


Thank you for replying.


I wondered if it is my mobile phone? I have a Samsung J3.


I wondered if it was not compatible?
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‎08-31-2018 09:19

In response to AlejandraFitbit

‎08-31-2018 09:19

Hi

 

Thank you for replying.

 

I wondered if my phone isnt compatible?

 

It's a Samsung J3.

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