The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
I have seen multiple threads with the same problem and I have followed several solutions. Versa test calls are fine but that's it. I have locked the app, cleared my Bluetooth devices, shut down my phone for a couple minutes, off battery optimization....etc. but nothing seems to work. The app still prompts me to restart my phone and I'm still " all caught up" even though I have a few notifications on my phone. I know my phone (redmi note 7) is not on the revered compatibility list, so what else can I do.
I'd love to know how to solve this problem too. Got my Versa Lite on Saturday and so far have done two full reboots, have had to reset the app several times and restart my phone 3 times to get any kind of notification and even then it only lasts for a couple of hours before stopping again - 4 days and it hasn't functioned fully for one of them! So disappointed with this watch/tracker and I actually opted for it over the Garmin version - bad decision on my part!
