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Versa overwritting charge 2 steps

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‎11-18-2018 09:30

‎11-18-2018 09:30

Starting yesterday my versa started to overwrite the steps recorded by my charge 2.  Yesterday I had over 6,000 steps on my charge 2 when I switched over to my versa.  I made sure that the sync occurred on both devices before I switched them and left the house.  Both devices along with the app were showing the correct number.  At some point during the day the versa started to overwrite the 6,000 from earlier and they disappeared.  The same thing occurred this morning.  I have been using these devices together for months, so it isn't user error.

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‎11-18-2018 17:21

‎11-18-2018 17:21

How annoying! Try restarting both several times and see if it happens again.

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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