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Versa pausing during exercises.

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‎03-05-2019 06:41 - last edited on ‎03-06-2019 06:54 by Moderator Alum

‎03-05-2019 06:41 - last edited on ‎03-06-2019 06:54 by Moderator Alum

Anybody having the issue with the versa pausing and starting on it's own while in the middle of an exercise. Makes the tracker useless.

 

Moderator Edit: Clarified Subject.

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‎03-06-2019 06:57

‎03-06-2019 06:57

Hello @billydaw1, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate your participation in the Forums and for sharing your experience with us. It is possible that your Versa will pause when you're flexing your arms, which is why I would like to suggest you that when starting a run on your watch, please place the device a bit upper on your wrist to avoid this situation. Additionally, please restart it by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen.

 

I hope this helps, in case you need anything else, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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‎03-14-2019 21:59

‎03-14-2019 21:59

Happens when the wrist flexes especially when I'm wearing gloves. Super annoying. I've just started wearing the watch the other way during excercise so the double button side faces away from the glove. 

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