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Versa positive feedback

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‎08-27-2019 01:28 - last edited on ‎08-28-2019 09:05 by Fitbit Moderator

‎08-27-2019 01:28 - last edited on ‎08-28-2019 09:05 by Fitbit Moderator

Had a Versa that stopped working completely. When thru step by step to re start as advised online with no good result. Asked for a replacement and had 4 days left on warranty. This was not a problem and received replacement today. Very happy with outcome......thanks.

 

 

Moderator edit: updated subject for clarity

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‎08-28-2019 09:04

In response to Odyssey13

‎08-28-2019 09:04

@kcwillo welcome to our Fitbit Community! I'm sorry about the issue you experienced with your Versa. However, I'm so glad to hear that a solution was provided and you will be back on track with a replacement unit soon as my friend @Odyssey13 mentioned.

 

Thank you so much for sharing your positive feedback.

 

As a side note, I'd like to share the Versa manual so you can learn all its features and get the most out of it.

 

Hope to see you in our Fitbit Community more often! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

View best answer in original post

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2 REPLIES 2

‎08-27-2019 05:52

‎08-27-2019 05:52

Hello @kcwillo 

 

Nice to know you're back to stepping and how awesome customer support was to send the replacement.

While you're here, take a look around the Lifestyle Discussion forum area. You can join in the various discussions, share recipes or get some tips on healthy living. It's a great forum.

 

Hope to see you around more often.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎08-28-2019 09:04

In response to Odyssey13

‎08-28-2019 09:04

@kcwillo welcome to our Fitbit Community! I'm sorry about the issue you experienced with your Versa. However, I'm so glad to hear that a solution was provided and you will be back on track with a replacement unit soon as my friend @Odyssey13 mentioned.

 

Thank you so much for sharing your positive feedback.

 

As a side note, I'd like to share the Versa manual so you can learn all its features and get the most out of it.

 

Hope to see you in our Fitbit Community more often! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer