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Versa restarting by itself??

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‎04-25-2018 03:25

‎04-25-2018 03:25

I have had my Versa for 8 days now and over the last three days it has been spontaneously restarting itself. I'm not sure how long it turns off for because I only notice when it vibrates as it's restarting with an illuminated grey/black screen, it then eventually starts up properly but it takes 2-3 minutes before it picks up my heart rate again. I've already tried a lot of the trouble shooting information restarting it etc due to the syncing issues and notification issues but it the restarting is becoming more frequently despite being at 95% battery. For example it has happened 4 times in the past hour. Any help/suggestions would be great, all the problems are becoming very disheartening.

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‎04-25-2018 04:06

‎04-25-2018 04:06

You have little choice except to return it.

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‎05-09-2018 04:51

‎05-09-2018 04:51

Yeah, mine is doing the same thing. Worked with relatively little issues for about a week. Now it restarts randomly, so much so it drains the battery in less than 4 hours. I did a factory reset and fully charged it. It worked fine for about an hour before it started doing it again. Really disappointed in this product and will be returning it. 

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