Versa's screen became dim

[Littleaud66]

I spoke to someone a few weeks ago regarding my dim screen but haven't heard anything more.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@Littleaud66, welcome to our Fitbit Community! Regarding the screen issue that your Fitbit Versa is experiencing, I was able to get in touch with our Support team and was told that they assisted you via chat. I'm so glad to hear that a solution was provided and you will be back on track soon.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often! 😀

[Littleaud66]

Hi

I received a replacement Charge 3 back in February but the samething have happened the the new one, I have rebooted and changed the clock screen but you have to press the button twice and it still is very dim.

littleaud66

[JuanJoFitbit]

Hi @Littleaud66, thank you for getting back. Regarding the dim screen issue that your Charge 3 has experienced, I got in touch with our Customer Support team and told me that you contacted them via chat. It's great to hear that they took care of the case.

Don't hesitate to get back if more assistance is needed.