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Versa screen came off

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‎04-28-2020 23:38 - last edited on ‎04-29-2020 18:36 by

‎04-28-2020 23:38 - last edited on ‎04-29-2020 18:36 by

Hi, yesterday evening screen came off my watch. I wasn't even doing anything, just chilling and playing on computer. Weird thing is it happened exactly 2 years after purchasing (to the day). I've seen on forum that it seems to be a common problem that people have beed reporting which makes me even more upset. It looks like everything is still functioning but the watch is unusuable. Any advice?

 

 

Moderator edit: subject for clarity

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‎04-29-2020 18:36

‎04-29-2020 18:36

Welcome to the Fitbit Community, @Khalaya.

 

I am sorry to hear the screen came off your watch. Thank you for providing the additional details, I understand your concern and I am here to help. I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. You should be getting a reply soon. 

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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