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Versa screen fell off

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‎01-03-2021 08:21 - last edited on ‎01-03-2021 18:31 by Fitbit Moderator

‎01-03-2021 08:21 - last edited on ‎01-03-2021 18:31 by Fitbit Moderator

The face of my Fitbit has fallen off and I cannot put it back in ! Any ideas? 

 

Moderator Edit: Clarified subject

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‎01-03-2021 18:31

‎01-03-2021 18:31

Hi @Suey2032, welcome to the Community Forums.

 

Thanks for bringing this to our attention. Our Customer Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

I'll be here if you need anything else.

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