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Versa screen is black

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‎06-20-2018 10:18 - last edited on ‎06-21-2018 10:04 by Moderator Alum

‎06-20-2018 10:18 - last edited on ‎06-21-2018 10:04 by Moderator Alum

Woke up this morning and my screen isn’t black and no sensors are working. Just got this for mother’s Day. Please help!

 

 

Moderator edit: subject for clarity

Best Answer
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2 REPLIES 2

‎06-20-2018 10:35

‎06-20-2018 10:35

Try a restart. Do it at least 3 times.

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎06-21-2018 10:05 - last edited on ‎10-28-2025 04:34 by Fitbit Moderator

‎06-21-2018 10:05 - last edited on ‎10-28-2025 04:34 by Fitbit Moderator

Hey @TRG131 welcome to the Community and @WendyB thanks for stopping by.

I would like to know if you keep having issues with your Versa, have the instructions provided by our friend worked?

Hope to hear from you soon. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer