Versa screen is scratching

[cpierce]

Is anyone else having a problem with the Screen scratching? I wore my Versa for only a couple hours, was not rough with it at all and now the screen is scratched several times. I contacted customer service and they were useless. I'm really disappointed and getting a screen protector but I expected more for the price. Is anyone else experiencing this problem?

Moderator edit: subject for clarity

[DMS4]

I have worn by Versa 2 for two days.  I have been very careful and I have already noticed a scratch.  It is very disappointing.  I wish I had read the many complaints about the screens prior to buying this.  I just chatted with someone from Fitbit to ask about any possible solutions and was told I should buy a new one!  Why do they not offer a screen protector when you buy these if so many are complaining about the screens?  If anyone has any advice, please send it my way. Thank you!

[DMS4]

I have been very careful and have a scratch after two days.  Haven't even worked out.  Our only hope is that enough people will complain and Fitbit will take a closer look as to why so many people are unhappy with their delicate screens

[Cueto]

I gave up on Fitbit... they don’t sync well with iPhone anyway. Fitbit is designed for Android devices. Get a top of the line Apple Watch with scratch resistant sapphire glass. It’s a far better device and I would have ended up saving money if I had gone that route from the start instead of investing in 4 different Fitbits. 
The only drawback with the Apple Watch is that you have to recharge them every 1-½ days as opposed to the Fitbit which are good for 4 days. 
Hope this helps!

“Avoid All Evil and Do Unto Others as You’d Have Them Do Unto You"

Moderator edit: personal info removed

[Totalkimbo82]

I did the same last year. I gave my fitbit away to a friend.

*Kim Strode*

[yowza]

I got my Versa in March of 2019 as a birthday present, and it's been picking up scratches like crazy. I personally find it hard to believe someone could play volleyball with it and not see any scratches. I was wearing it at the gym on a treadmill, and it picked up its first scratches when the watch scraped against the hand rails. The positive thing is the watch still works, and the screen is still readable.

[DMS4]

I went on Amazon and bought the screen protectors for it. They come in many trim colours and clip onto the watch face. You can change them up depending on what you’re wearing. Love these!

Sent from my iPhone