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Versa screen scratched

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‎09-29-2018 11:27 - last edited on ‎09-30-2018 04:44 by Moderator Alum

‎09-29-2018 11:27 - last edited on ‎09-30-2018 04:44 by Moderator Alum

Such an useless.. I bought a Fitbit Versa this month and there is a small scratch on it... I called the customer service to find out if I can find any service centers in Bangalore to get it repaired or exchange with certain charges but surprisingly, the CS advisor told me there is no ways to repair it. I paid 20K for it and they expect me to wear a scratched/broken one.. Disgusting. I would definitely not recommend Fitbit to anyone. Please do not go for it.. there are many other options.

 

 

Moderator edit: subject for clarity

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‎09-30-2018 04:45

‎09-30-2018 04:45

A warm welcome to the Community @JoyRini.

 

I am sorry to hear about the damage on your Fitbit Versa. If you haven't checked our warranty policy, I recommend taking a look at it by clicking here.

 

If you need anything else, do not hesitate to post it. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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