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Versa screen scratched

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I got the Versa as a gift for Christmas. The screen is scratched. Not sure how to proceed with getting it fixed or replaced. I hope Fitbit is not trying to pass off refurbished as new. 

 

 

Moderator edit: Subject for clarity 

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If it was scratched when you got it (out ofbthe box) you need to return it to the store it was bought, or contact Support (link in my signature)

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Helen | Western Australia

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