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Versa screen showing vertical lines

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‎12-25-2018 20:33 - last edited on ‎12-26-2018 04:42 by Fitbit Moderator

‎12-25-2018 20:33 - last edited on ‎12-26-2018 04:42 by Fitbit Moderator

i have been getting stranger vertical lines (mostly green) with my versa.  tried changing watch faces.  thought maybe red/green was related to christmas?  has anyone else seen this?

 

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎12-26-2018 04:51

‎12-26-2018 04:51

Hi, no did not see this. Contact Customer Support: https://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs , might be a hardware issue. Good luck.

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0 Votes

‎12-26-2018 05:16

‎12-26-2018 05:16

Spoke with customer service. They are sending me a new one.  🙂

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‎12-26-2018 05:17

‎12-26-2018 05:17

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