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Versa screen went blank

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‎04-09-2021 10:35 - last edited on ‎04-10-2021 06:04 by Fitbit Moderator

‎04-09-2021 10:35 - last edited on ‎04-10-2021 06:04 by Fitbit Moderator

Hi

 

Fitbit screen went pixalated and then black. Attempted reboot and factory reboot but nothing is working. 

 

Please advise 

 

Moderator Edit: Clarified subject

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‎04-10-2021 06:07 - edited ‎10-10-2023 12:09

‎04-10-2021 06:07 - edited ‎10-10-2023 12:09

Hi there, @Steffi26. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa before reaching out. 

Since you've exhausted all steps we could've recommended here in the community, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


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