06-12-2019 17:53
06-12-2019 17:53
Will not let me setup versa on my sons phone says unable to communicate with bluetooth. I have restarted disconnected everything. Tried call fitbit but got a person who wouldnt stop long enough to listen to what i was telling her. Please help spent two days working on this my garmin took 5 mins to setup
06-12-2019 23:30
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06-12-2019 23:30
Hi @Caleb0201 What phone are you trying to set up with? Is it on the Supported Devices List?
Try these two Help Articles
HOW DO I SET UP MY TRACKER?
http://help.fitbit.com/articles/en_US/Help_article/1873
WHY CANT I SET UP MY TRACKER
http://help.fitbit.com/articles/en_US/Help_article/1872
Helen | Western Australia
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