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Accepted Solutions
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @Mizzrozi, thanks for joining the Fitbit Community, it's great to have you on board. 
I appreciate your participation in the Forums and for sharing your experience with us. I would also like to thank you for letting us know you've already tried to restart your Versa. At this moment, I would like to suggest you to try charging your Versa on a different USB port for 2 hours, then press one of the buttons to see if the screen wakes up. If not, try to restart it again by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen.
I hope this can be helpful, give it a try and let us know the outcome.
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @Mizzrozi, thanks for joining the Fitbit Community, it's great to have you on board.
I appreciate your participation in the Forums and for sharing your experience with us. I would also like to thank you for letting us know you've already tried to restart your Versa. At this moment, I would like to suggest you to try charging your Versa on a different USB port for 2 hours, then press one of the buttons to see if the screen wakes up. If not, try to restart it again by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen.
I hope this can be helpful, give it a try and let us know the outcome.
Best Answer