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@Kristie1993 it's great to see you in our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it won't take a charge nor sync your data. Thank you for troubleshooting this issue before contacting our forums.
In order to avoid providing the same information on my end, I'd like to know what troubleshooting steps you have tried.
In the meantime, please try the troubleshooting steps that are listed in this help article. These steps are helpful for syncing issues. It may contain steps that you already tried but you can skip them and proceed with the rest. Once you've done those steps, sync your Versa and see if the app shows the battery level that your Versa itself has.
Keep me posted on the outcome! 
Best Answer