09-09-2018
23:37
- last edited on
09-10-2018
05:08
by
AlejandraFitbit
09-09-2018
23:37
- last edited on
09-10-2018
05:08
by
AlejandraFitbit
Hi all,
my time zone preferences changes. Normally it is set as Europe - Amsterdam, but since yesterday evening it automatically sets Los Angeles, which also changes my clock into another time...
my clock settings are normally set on ‘automatically’, but then is preference is Los Angeles. (I’m currently nearby Amsterdam/Netherlands).
After changing settings into manually I changed time zone into Europe - Amsterdam, but after leaving the screen it switches to Los Angeles again.
What I already tried:
Logged of my Versa, I re-installed the Fitbit-app, re-installed my wi-fi Settings on my Versa and tried to reset my Versa by pressing all three buttons.
please help me to gain my setting in my own country.
tnx
Jochem
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
09-10-2018 05:09
09-10-2018 05:09
It's great to see you here @JSneep.
Thanks for troubleshooting this by yourself. If your watch is showing the incorrect time, I recommend changing your timezone to a completely different one, sync it, put the correct time and sync again. Make sure that the automatic timezone is off and that the timezone on your phone is the one you prefer. You can also check the help article What should I know about traveling with my Fitbit?.
Let me know how it goes.
09-10-2018 05:09
09-10-2018 05:09
It's great to see you here @JSneep.
Thanks for troubleshooting this by yourself. If your watch is showing the incorrect time, I recommend changing your timezone to a completely different one, sync it, put the correct time and sync again. Make sure that the automatic timezone is off and that the timezone on your phone is the one you prefer. You can also check the help article What should I know about traveling with my Fitbit?.
Let me know how it goes.
09-10-2018 07:36
09-10-2018 07:36
hi Alejandra, thanks for helping out.
I did everything you mentioned, also resetted my phone as well.
Unfortunately within Fitbit app after I changed time zone and continued into an other sub map, and return advanced settings map the settings were changed back into Los Angeles (the one I really don’t want....
what’s next?!
kind regards,
jochem
10-26-2018 03:45
10-26-2018 03:45
Thanks! This worked for me.