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Versa shows incorrect time

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‎06-18-2019 13:01 - last edited on ‎06-19-2019 10:16 by Fitbit Moderator

‎06-18-2019 13:01 - last edited on ‎06-19-2019 10:16 by Fitbit Moderator

How do I correct time on Fitbit versa?

 

 

Moderator edit: format

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‎06-18-2019 13:53

‎06-18-2019 13:53

Hi @suebhoney . Is the time correct on the phone you are synced to?  If yes, open the Fitbit app on your phone -> tap Account -> Advanced Settings -> then make sure that Set Automatically is green/on. Sync your Versa to the phone and it should correct the time. Please let us know how it goes. 

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‎06-18-2019 13:53

‎06-18-2019 13:53

Hi @suebhoney . Is the time correct on the phone you are synced to?  If yes, open the Fitbit app on your phone -> tap Account -> Advanced Settings -> then make sure that Set Automatically is green/on. Sync your Versa to the phone and it should correct the time. Please let us know how it goes. 

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‎06-19-2019 10:15

In response to SunsetRunner

‎06-19-2019 10:15

@suebhoney welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it's showing the incorrect time.

 

I'd just like to know if the issue persists or if your Versa started showing the correct time after following the great workaround that shared my friend @SunsetRunner. If you found her post helpful, please accept it as a solution so other users that experience the same issue can find it easier.

 

In case the issue happens again, restart your Versa as described in this help article. After this, sync your watch.

 

I'll be around if you need further assistance! Smiley Happy

JuanJo | Community Moderator

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