Versa shutdown itself

[luv2wlk]

My Versa was at about 80% or so charge. My watch had been working, I went for a walk at break and when I went to check the time to go back in, my watch was dead. I had to restart 5 times in order for my watch to come back to giving me a display. Then I realized it wasn't giving me the correct time. I Then had to close app, shut off and on Bluetooth on my phone, restart my phone in order for the app to recognize my watch and give the correct time.

• I have the 32.32.10.15 version on my watch.
• I have an android phone running 7.0.

What would cause my Versa to shut off on it's own and not just restart when a button is pushed. That was a lot of work to do to get it back up and running.

: \

Moderator edit: subject for clarity

[AlejandraFitbit · Accepted solution]

Hey @luv2wlk, it's great to see you around.

Thanks for troubleshooting this by yourself, it's great to hear that your Versa is back on track after that troubleshoot.

Regarding your question, we are not sure what might have caused this, but we would expect this to be a one glitch and I would ask you to keep an eye on your watch, and in the case this happens again, please let me know and I will be glad to further investigate.

Keep the stepping up.