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Versa shuts down during exercise

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‎02-14-2021 00:44 - last edited on ‎02-15-2021 15:57 by

‎02-14-2021 00:44 - last edited on ‎02-15-2021 15:57 by

Versa shuts down watch while using exercise shortcut for walking. Must reset watch to get it working. Has happened 2 times in the last 2 weeks. Any suggestions?

 

 

Moderator edit: subject for clarity 

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‎02-15-2021 15:56

‎02-15-2021 15:56

Welcome to the Fitbit Community, @Wampaddler.

 

Thanks for the details shared in your post and for already trying to resolve the issue. Since you've tried restarting your watch, I recommend to get in touch with our Support team so they can evaluate your device's behavior and help you with this matter. Click here to get connected with them via chat or phone.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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