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Versa sleep information issues

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Am I doing something wrong? With my previous Fitbit I was just able to go to sleep and it would track my sleep. The first night I had the Versa it tracked my sleep and showed me the stages but said I slept 0 hours but since then it's just not reading that I'm sleeping at all. I've read a few articles but nothing seems to make sense could someone directly explain it to me. Thank you.

 

 

Moderator edit: subject for clarity

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Hey @agingerpand, a warm welcome to the Community.

Could you please provide me with a screenshot of your sleep information by following the instructions provided in this post? In the meantime, I recommend taking a look at the What should I know about sleep stages? article.

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

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