11-05-2023 18:59
11-05-2023 18:59
Ever since the update, my Versa no longer accurately tracks my sleep. It will log as 3 or 4 hours when I've had an unbroken night of sleep. Nothing has changed from my end - it only started happening since the new update. I have tried the troubleshooting tips on other threads - readjusting the band, reloading the app etc. Heart rate function seems fine. Why did the new upgrade make things worse? Can I go back to the old one? Sleep tracking was one of the features I was interested in with my Fitbit and now it's useless. Upgrades are meant to improve things, not destroy things. I'm very annoyed.
11-05-2023 19:52
11-05-2023 19:52
The same thing has happened to mine, all since I complained about the update.
Like you say, updates are meant to improve not reduce the user quality, but that’s what the new normal seems to be now.
11-05-2023 20:58
11-05-2023 20:58
I didn't mind them changing the layout and whatever else, but not wreck a feature I've been using. It's a good way to lose customers!