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Versa spike in calorie burn for no reason

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‎01-24-2019 12:49

‎01-24-2019 12:49

Hi there, I received my new Versa last Monday. Yesterday evening I was going through my stats for the day, and noticed the calorie burn was quite high in comparison to the number of steps I took. So I looked at the individual stats for steps, calories and heart rate. During the calorie burn spike I was actually watching tv for about an hour. My heart rate during this hour was around 70bpm and I only took about 50 steps. However, my calorie burn during this hour is rated "moderate" to"intense". It also rated the 15 steps I took between 18:00 and 18:15 as intense. What's happening here and how do I fix this?

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‎01-24-2019 23:05 - edited ‎01-24-2019 23:06

‎01-24-2019 23:05 - edited ‎01-24-2019 23:06

@GingerDee can you post some pictures from Fitbit mobile app:

 

- calorie burn per hour

- steps per hour

- daily heart rate recording

 

Also, just in case reboot your tracker several times by pressing and holding the left and bottom right buttons until Fitbit logo flashes.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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