06-01-2018
06:24
- last edited on
06-03-2018
07:35
by
AlejandraFitbit
06-01-2018
06:24
- last edited on
06-03-2018
07:35
by
AlejandraFitbit
My Fitbit Versa started with 29,000 steps when I picked it in the morning yesterday.
Moderator edit: subject for clarity
Best Answer06-03-2018 07:36
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06-03-2018 07:36
A warm welcome to the Community @harishk9.
It's weird to hear that your tracker started with 29,000 steps. Have you checked if it reset at midnight? In the meantime, to avoid this to happen again, I recommend restarting your Versa.
Hope to hear from you soon. ![]()
Best Answer06-11-2018 00:32
06-11-2018 00:32
Why is this weird?
Many others including myself have been reporting the midnight-lack-of-reset issue.
Restarts don't work for me at home, but when I travel, it seems to work.
Bizarre.
.
Best Answer